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Prices quoted in the catalogues exclude postage. The cost of packing and postage for an average sized book weighing less than 1kg when wrapped will be £3.00 within Great Britain by second class mail. This rate will be reduced for very light items, but there is a minimum P&P charge of £1.50.
For very large or heavy items the postal rate depends on whether first class or parcel post is more appropriate. We are happy to combine postage on more than one item.
For Australia and New Zealand please be aware that surface parcels can take up to 13 weeks to arrive and we do not recommend surface mail for these destinations. Even for the USA/Canada surface can take 8 weeks and there are sometimes customs delays. We can do economy airmail for heavier items to far flung destinations, depending on the continuing availability of the bulk mailbag service.
Please contact us for a firm quote on P&P whatever the destination.
If your parcel does not arrive within a reasonable time, let us know and we will make enquiries with the Post Office.
Light items are packed in bubble wrap jiffy bags. Heavier items are wrapped in bubble wrap and packaged in corrugated cardboard using the Novia packing system.
We accept Sterling cheques, Paypal, Postal Orders, and direct bank transfers. Telephone 01981 540534.
Please do not send payment until we have confirmed that we still have the book in stock and have given you a firm price including packing and postage. If you are sending a cheque we will put the book on hold for 7 working days to allow the cheque to arrive###
We need to know the book title, author and catalogue number (as we have more than one version of some books); your name, full address, e-mail and telephone contact details. Please also let us know how you would like to pay.
We make every effort to ensure that book descriptions are correct. If you feel that the book is not as described please contact us within 7 days of delivery and we will do our best to resolve the problem.
Descriptions will be applied to book and dust wrapper (D/W) separately. Sometimes the pages are better than the covers so you may see the “insert” described separately.
Ex library books will usually have library stamps, bar codes and sometimes security tags. Often the front end paper will have been removed, or if not, will have some evidence of the lending record. Some older ex library books have a pocket for the lending ticket inside the front cover. It is common for the D/W to be in a clear protective wrap, and often it is taped to the book. There is usually a library number on the spine. Ex library books are difficult to grade so they will often just be described.
If you have any questions about the condition of a book we can send a scan by e-mail.
VAT number GB 205395419
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We welcome feedback on our goods and service. If there is a problem please contact us and we will do our best to sort it out. We don’t have a bricks and mortar shop but you can see us face to face at various military/wargames/re-enactment shows and events, mainly in the Midlands and West Country. Please see our order page for details of book condition classification, postal rates etc.